![]() Experience with Python, GitHub, AWS would be advantageous.Experience with Jira, Slack, Wiki or other collaboration tools.Experience of metadata in digital content system and digital supply chains.basic formulas, pivot tables, VLOOKUPS etc). Passionate about TV and delivering consumer satisfaction. Able to form strong relationships with external providers to drive positive outcomes. Highly personable and approachable with a ‘can do’ attitude. Strong analytical skills with a clear and logical approach to problem solving.Įxceptional communicator with strong verbal, written and presentation skills – able to explain impacts to partners and senior management. The ability to collate, analyse and interpret trend information from data. Tenacity for resolving issues, even the smaller ones. Escalation of issues to Content Operations Manager as appropriate.Ĭuriosity for how tech systems work, and comfortable in an acronym-rich technology environment.Įnjoy processes.Contribute to continuous updates of internal Wiki documentation for knowledge sharing.Become a tech specialist, not just familiar with YouView’s own processes and systems, but often our partners’ too. Create effective working relationships, both within YouView and across the YouView ecosystem as a whole.Supporting issue investigation and certification processes for applications (including onboarding of new services onto our platforms).Management of various service configurations.Driving continual technical and editorial improvements for metadata ingested to YouView.Using and extending automated/programmatic tools to help identify and resolve issues faster.Working with external Content Providers and internal teams to identify, raise, track and progress fixes for issues as quickly as possible, reducing end-consumer and business impact.The chosen candidate will need to be customer experience obsessed, have strong analytical and communication skills, and the ability to be continually learning. This metadata is essential to power the YouView UI areas (such as search, categories, backwards EPG) across millions of STBs and TV devices. Working closely with external Content Providers (such as BBC, ITV, Channel 4, Channel 5, Amazon, Sky, etc) and internal teams, you will be responsible for maintaining a high level of quality and consistency amongst the content on YouView, across both metadata and images, and applications. You will work as part of the Content Operations team, reporting into the Content Operations Manager, to help ensure viewers can always discover and watch brilliant content. We are looking for a Content Operations Analyst to join our team. Our diverse, cross functional team of technologists share an obsession to create the world’s best TV experience. ![]()
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